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Settings
This section provides additional sync options along with integrations for scheduling your report.
- Shop Time Zone: View the shop time zone. We don't provide an option to edit the time zone. In case you require a change in time-zone, kindly contact-us.
- Installer Email: View the installer email. You can change the email address by clicking on the edit button.
- Plan Status: View the status of your plan and subscribe to a plan from this section.
Note: Data Export Subscription Plan is directly linked to your Shopify Subscription.
For example, Advanced Shopify Stores can only subscribe to the Advanced Shopify Plan on the Data Export app.
- There are various sync options that every store does not require. Hence, we give you the option to sync only the necessary information regarding the store.
- To turn on any sync option, toggle the corresponding button.
You can integrate the app with an FTP account, Google Drive or Google Sheets account to schedule the reports to auto-deliver to the respective accounts.
Restrict access to the app by adding a password. Once you create the password, you have the option to change the password or disable it.
In case you wish to disable the password, you'll be able to reset it.
- We refresh your records each time you access the app or schedule a report.
- Sync also takes place by default every 6 hours, irrespective of whether you access the app or not.
Sometimes the sync options that you have enabled records, might not immediately reflect in the report. In this case, you can force sync your records to manually refresh them at any time.
In the Settings page, you can find the question 'When was my data last synced?' Click on the question to view your sync history.
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Click on the 'Manually Sync Data' button as shown below to manually refresh your records.
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Last modified 6mo ago