# Service

1. **How many reports can I make?**

* You can create 20 reports each month.

2. **Can other members of my staff also have access to the app?**

* Yes, you can grant your staff access to the app through the staff account. [Click here](https://help.shopify.com/en/manual/your-account/staff-accounts/create-staff-accounts) to learn how to create and manage staff accounts.

3. **Can I use one subscription for multiple stores?**

* No. If you own multiple stores, then you'll have to purchase a monthly subscription separately for each store.

4. **Do you support data from multiple locations?**

* Data Export technology is designed to work with the multi-location features of the Shopify e-commerce platform.

5. **Can I request features or enhancements to the Data Export  Service?** 

* Absolutely. Please send us your suggestion(s) by visiting [this link](https://dataexport.io/contact).

6. **Who is Dayspring**? 

* Dayspring Technologies Pvt Ltd is the developer of Data Export, Report Pundit, and other data reporting solutions. You can learn more about us by visiting <https://dayspring.tech>.

7. **What are your business hours?**&#x20;

* We are available via Live Chat and email between **6 AM and 10 PM (EST)**, **Monday through Friday.** Our team usually responds to your email within one business day or less.

8. **How is Report Pundit different from Data Export?**

* Both **Data Export** and **Report Pundit** are tools offered by Dayspring Technologies. We’ve created a [**comparison table**](https://dataexport.io/dataexport-reportpundit/) to understand the differences.

9. How do I remove the Data Export app from my store?

&#x20;     a. Go to your Shopify admin page and click the search option, then select **Apps**

<figure><img src="https://791683593-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MVN38pxrmSRWq3e_Evi%2Fuploads%2FJ6dXAqDN7q8AsAsq8GAg%2FDE%20Apps1.png?alt=media&#x26;token=04108358-6e95-4067-9de7-54293fe47fa1" alt=""><figcaption></figcaption></figure>

b. Scroll down to the bottom of the page and click **App and sales channel settings**

<figure><img src="https://791683593-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MVN38pxrmSRWq3e_Evi%2Fuploads%2FZlp36dMwFyXRMwevpb4W%2FRPDE.png?alt=media&#x26;token=0a46e723-69ca-44fd-a024-5dc127a8216a" alt=""><figcaption></figcaption></figure>

c. A list of installed apps will appear, select the Data Export  app and remove

<figure><img src="https://791683593-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MVN38pxrmSRWq3e_Evi%2Fuploads%2Fays8nehm40J6cKwCe1GT%2FDE%20app%203.png?alt=media&#x26;token=066a6a66-b340-420a-bb8d-b92beb511081" alt=""><figcaption></figcaption></figure>

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That's all! You're all done.
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:person\_raising\_hand:Have another question not answered in our FAQ?  [Let us know here](https://dataexport.io/contact).&#x20;
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