> For the complete documentation index, see [llms.txt](https://docs.dataexport.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.dataexport.io/faq/about-us.md).

# Service

1. **How many reports can I make?**

* You can create 20 reports each month.

2. **Can other members of my staff also have access to the app?**

* Yes, you can grant your staff access to the app through the staff account. [Click here](https://help.shopify.com/en/manual/your-account/staff-accounts/create-staff-accounts) to learn how to create and manage staff accounts.

3. **Can I use one subscription for multiple stores?**

* No. If you own multiple stores, then you'll have to purchase a monthly subscription separately for each store.

4. **Do you support data from multiple locations?**

* Data Export technology is designed to work with the multi-location features of the Shopify e-commerce platform.

5. **Can I request features or enhancements to the Data Export  Service?** 

* Absolutely. Please send us your suggestion(s) by visiting [this link](https://dataexport.io/contact).

6. **Who is Dayspring**? 

* Dayspring Technologies Pvt Ltd is the developer of Data Export, Report Pundit, and other data reporting solutions. You can learn more about us by visiting <https://dayspring.tech>.

7. **What are your business hours?**&#x20;

* We are available via Live Chat and email between **6 AM and 10 PM (EST)**, **Monday through Friday.** Our team usually responds to your email within one business day or less.

8. **How is Report Pundit different from Data Export?**

* Both **Data Export** and **Report Pundit** are tools offered by Dayspring Technologies. We’ve created a [**comparison table**](https://dataexport.io/dataexport-reportpundit/) to understand the differences.

9. How do I remove the Data Export app from my store?

&#x20;     a. Go to your Shopify admin page and click the search option, then select **Apps**

<figure><img src="/files/Ky2BaBZrzurwHZPPql7a" alt=""><figcaption></figcaption></figure>

b. Scroll down to the bottom of the page and click **App and sales channel settings**

<figure><img src="/files/DKRAgnyu8w1fRncWVLG1" alt=""><figcaption></figcaption></figure>

c. A list of installed apps will appear, select the Data Export  app and remove

<figure><img src="/files/rs5v6v9JqQR14QIs3W0x" alt=""><figcaption></figcaption></figure>

{% hint style="success" %}
That's all! You're all done.
{% endhint %}

{% hint style="info" %}
:person\_raising\_hand:Have another question not answered in our FAQ?  [Let us know here](https://dataexport.io/contact).&#x20;
{% endhint %}