Data Sync

FAQs related to Data Sync

β€‹πŸ”„How do you sync my Shopify data?

  • When you login to your Data Export account for the first time, we automatically synchronize all of your Shopify records. This can take just a couple of minutes, or many days, depending on the size of your database. Returning visits require a much shorter sync time. Click here to get an estimated sync time.

β€‹πŸ”„Can I use Data Export while records are syncing?

  • When using your Data Export account for the first time, we must perform a complete record synchronization of your Shopify store. Although you will be able to view and access most parts of Data Export, you won’t be able to create/build reports until synchronization has been completed. This ensures your data is 100% accurate.

β€‹πŸ”„When was the last time my data was synced?

  • We refresh your records each time you login to your account or generate a report. You can also force sync your records to manually refresh them at any time.

β€‹πŸ”„ Why is Data sync necessary?

  • Once the Shop Data is synced with Data Export, the report generation occurs instantaneously. For the report to be generated at such rapid speeds, Data Sync is a prerequisite.

β€‹πŸ—‘ Will my data remain within Report Pundit after uninstallation?

  • ​According to the Shopify rules, if you delete Data Export all the synced data will be deleted automatically, 48 hours from the time of uninstallation. However, you can sync the data again if you choose to re-install Report Pundit after 48 hours.

β€‹πŸ™‹Have another question not answered in our FAQ? Let us know here.

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