Sales & Billing

​ 🆓Do you offer a demo or free trial?

• Yep! We provide a 15-day risk-free free trial with every new signup.

​💳Where can I find your pricing for Data Export?

• Our prices are published at https://dataexport.io/pricing.

​​ 🏬Will you give special pricing to multi-stores?

• If you manage multiple Shopify websites, contact us: We’ll work with you to create a cost-friendly solution for your entire multi-store environment.

​​ 🛠Do you have tools that help me with training?

• Yes. We want to make your Data Export experience a wonderful one, so we provide tutorials, documentation, interactive guides, and an intro wizard if you’re just getting started using our service.

​​ 🤔Does the 15-day trial allow me to access all features or only the basic plan features?

• During your 15-day free trial, you'll have access to all Data Export features. After the trial period ends, you can select a plan to continue using Data Export.

​ 💰Can I upgrade/downgrade my pricing plan?

• Data Export pricing is based on your Shopify store type: Basic, Shopify, Advanced, and Plus. No worries: we’ll automatically change your pricing plan based on your current Shopify account type.

​​ 📉 Do you offer discount pricing for annual plans?

• Sorry, we do not offer annual pricing plans at this time.

❌ How do I cancel my subscription or close my account?

• Uninstall the Data Export app from your Shopify store, and Shopify will automatically cancel your subscription.

​🤔 Why am I restricted to choose only one plan among the available plans in Data Export?

• Data Export pricing is directly based on your Shopify store plan: Basic, Shopify, Advanced, and Plus. Each store type has a different number of orders, and hence contain different amount of information.

• Running more information through the app server demands more work from our end. Therefore, we offer our pricing based on the Shopify store plan.